As Director of Global Program Excellence, Courtney has assisted in executing all of Prosci’s training programs and acts as a source of knowledge about Prosci offerings. Courtney currently oversees and serves as a coach for Prosci’s Advanced Practitioner and Advanced Deployment Leader Certifications. Additionally, Courtney is on the small team of Prosci Auditors that attend and observe Prosci Practitioner Programs taught by those who are desirous of obtaining Prosci’s Certified Advanced Instructor designation.