Kelli Smith is a senior leader in change management and organizational development, with deep experience in leadership development and coaching. Before joining Prosci, Kelli was Senior Manager, Enterprise Change Management for Aflac, where she led a team to establish the enterprise-wide change management methodology, build a community of practice, introduce a practitioner competency model, and grow the organization’s change maturity. Previously, Kelli led strategic changes at Anthem for a $27 million Medicare project portfolio. Kelli is a Certified Change Management Professional™ (CCMP™) with certifications in DiSC® and DDI® Interaction Management Leadership Development.