Global Audit

Prosci conducted a global audit based on individual interviews with team members, leadership, and other stakeholders to better understand the organisation’s current state. Understanding the big picture view was foundational to moving forward with a tailored solution.

Improved Communication

Based on transparent feedback, improved communication was identified as a key area of opportunity. The organisation implemented weekly meetings, along with a more streamlined approach to sharing information to help raise awareness of various initiatives.

Tailored Training 

Prosci delivered two targeted training workshops—one on team cohesion and alignment for the direct team in charge of the initiatives and another for an audience of broader stakeholders focused on general collaboration principles. Both workshops helped create alignment on common goals and set clear expectations for how to move forward. 

Results

An External Perspective

By engaging Prosci as an external consultant, team members felt more comfortable to share feedback openly and honestly. Additionally, 90-95% of individuals identified as willing to cooperate, allowing the organisation to set new objectives with minimal pushback.

Improved Team Dynamic

High employee turnover and the newly introduced ERP system had led to a feeling of chaos and instability. By providing workshops and training, Prosci created the groundwork for individuals to come together and feel more comfortable collaborating as they gained clarity on expectations.

Positive Mindset

After Prosci was engaged, the organisation noted a dramatic shift in employee attitudes. Leveraging our change management methodology sparked a positive, tangible transformation, and employees reported feeling more resilient and capable of handling further and ongoing changes.