We typically think about change at the project level—implementing a new ERP system, enabling a company acquisition, or optimizing work processes. But change happens at the individual level. We must clearly define and quantify the impacts of a change on people and groups, so we’re equipped to empathize with and support them effectively. Join Lisa Kempton, Director of Development, to learn how to apply Prosci’s 10 Aspects of Change Impact model to a project, and improve the results and outcomes of your change initiatives.
