Prosci Kaiya vs. Other AI: Change Management in Focus

Did you know that 61% of change practitioners believe that projects using AI are more likely to succeed than those without it? This number underscores a growing consensus: AI tools significantly impact the effectiveness of change management.

While many AI tools can assist with various aspects of change management, they’re often designed for more general applications. Many practitioners piece together these tools to support their needs despite not being designed explicitly for change management. 

In contrast, Kaiya™, Prosci's expert change management AI tool, is uniquely trained on expert change management insights and the largest body of knowledge in the discipline. Its outputs equip change leaders to address today's greatest change challenges.

But how does Kaiya compare to other AI tools, and what benefits does it offer to change practitioners and leaders?

Let’s explore what sets Kaiya, our AI-powered change management solution, apart from other AI tools in this space.

Kaiya’s Change Management AI Capabilities

Kaiya is a cutting-edge AI tool specifically designed to support change management professionals, focusing on enterprise needs. Kaiya is built to act as an expert change management assistant and thinking partner, providing real-time, plain-language access to insights and solutions for any change initiative. 

Developed by Prosci, the global leader in change management research and methodology, Kaiya stands out because it is uniquely trained based on decades of specialized knowledge in the field. 

Let’s explore Kaiya’s distinctive features, proprietary content, continuous learning capabilities, tailored guidance, and the practical resources that make it an invaluable asset for organizations navigating change.

Impact of AI Change Management Work

Proprietary content

Kaiya combines cutting-edge capabilities with Prosci’s comprehensive knowledge base. This includes open-access content and exclusive access to a vast array of proprietary research, Knowledge Hub materials, and webinar transcripts unavailable to other AI tools. 

In contrast to general-purpose AI models, which draw from publicly available data, Kaiya’s deep well of change management-specific content ensures that users receive the most relevant and authoritative information.

This wealth of proprietary knowledge is especially useful for change practitioners who need fast, reliable answers. As one user said, “Kaiya allows me to quickly find information and provide comprehensive answers in plain language.” This ability to synthesize and communicate complex concepts in a straightforward way makes Kaiya a vital tool for both seasoned professionals and those new to the field.

Access to this proprietary knowledge has the added benefit that no user-entered or client data is ever used for training models. We rely solely on Prosci data, and anything you enter into Kaiya is secure and will not be used to train our or any other LLMs. Unlike other generative AI tools, Kaiya is a closed system, making it a much more secure option for organizations dealing with sensitive information.

Continuous learning

One of the distinguishing features Kaiya offers is continuous learning and evolution. Prosci ensures that Kaiya integrates the latest research and industry insights, providing users with up-to-date recommendations and guidance. This continuous improvement keeps Kaiya relevant as change management practices and challenges evolve.

Rather than offering static responses based on past data, Kaiya delivers insights that reflect the latest developments in the field. As one user said, “It’s a coach that’s always there,” ready to adapt to new challenges and provide real-time support.

Tailored guidance

One of Kaiya’s most powerful features is its ability to deliver precise and tailored advice for specific change management challenges. Unlike general AI models that offer generic recommendations, Kaiya considers each situation's unique factors to provide customized, actionable solutions. Whether you're exploring the root causes of resistance with teams, preparing sponsors to deliver effective communications, or supporting people managers through their CLARC roles, Kaiya delivers strategic guidance based on Prosci's proven approaches.

For example, suppose a practitioner needs help securing executive commitment and support for a change initiative. In that case, Kaiya offers targeted, effective steps to enhance leadership engagement, drawing on Prosci’s extensive research and case studies. 

This expert-level advice sets Kaiya apart from other AI tools, making it an invaluable resource for change management professionals who need insightful guidance beyond the basics. As one user said, “If I’m ever stumped for ideas, Kaiya helps me brainstorm.”

Effectiveness of Change Management Programs

Practical resources

Kaiya offers immediate access to practical, high-impact tools and resources that can be applied to real-world challenges. These resources are drawn from the industry-leading Prosci change management toolkit, empowering practitioners to take swift, decisive action. Whether it's templates, checklists, or best practice guides, Kaiya puts the most effective tools directly in users' hands, enabling them to implement solutions quickly and efficiently.

This feature's remarkable time-saving potential is evident. As one user shared, Kaiya transformed “2-hour working sessions into 10-minute tasks,” highlighting the efficiency gains possible with this AI tool. This is especially valuable for enterprise clients managing large-scale, complex change initiatives where every moment counts.

How Do Other AI Models Compare?

In 2023, 61 AI models were registered in the U.S. alone. With so many to choose from, it’s hard to compare each one. Many of these models are built for specific functions, like generating text or managing knowledge.

While all of these tools can be good for general use, their need for more specialization in change management presents limitations when compared to a purpose-built solution like Kaiya. In this section, we’ll examine how popular AI models like ChatGPT, Mem, Notion AI and task or project management tools stack up against Kaiya in the context of change management.

ChatGPT and free GPTs

ChatGPT, powered by OpenAI’s GPT-4 architecture, is one of the most widely used AI models for generating text and answering questions. As a general-purpose language model, GPT-powered models are highly effective at processing large volumes of text and delivering contextually accurate responses across a broad range of topics. However, these models have limitations in specialized fields, such as change management.

General-purpose AI models like ChatGPT excel in versatility but are not specifically tailored to any domain. This is where tools like Kaiya provide a distinct advantage. While ChatGPT can handle a variety of queries, its responses are often based on general knowledge rather than the specialized methodologies necessary for effective change management.

For example, if a change management practitioner seeks advice on "overcoming employee resistance," ChatGPT may provide helpful but high-level guidance, but it's drawn from a wide variety of unvetted sources—many of which don't understand the people side of change. For example, when it comes to resistance, the Prosci Methodology focuses primarily on resistance prevention and people-first activities like listening to objections, proactively removing barriers, and supporting people through changes.  

Kaiya delivers insights rooted directly in the Prosci ADKAR^® Model and entire Prosci Methodology, offering a more targeted and proven framework to address the specific challenges faced in change management. In short, ChatGPT’s broad knowledge is useful, but it lacks the depth and precision that Kaiya offers.

Kaiya Outputs

ChatGPT Outputs

Additionally, data privacy concerns often associated with models like ChatGPT can be a critical issue for enterprise clients. Since GPT models are trained on publicly available data and learn from user interactions, they may not be ideal for industries such as finance, government, and healthcare, where data security is paramount. Kaiya, on the other hand, operates within a closed system, ensuring that sensitive information remains private, making it a secure choice for organizations with stringent data protection requirements.

Knowledge management and AI grounding tools

AI tools like Mem and Notion AI are often used for knowledge management and productivity enhancement. Mem, for instance, helps users organize personal knowledge and retrieve information quickly, while Notion AI is an extension of the Notion platform, designed to assist with task management and knowledge organization. Both of these tools are valuable for general productivity and collaboration, but they lack the depth required for change management success.

While Mem and Notion AI can be useful for organizing and retrieving information, they are not built to offer the kind of industry-specific guidance that change management practitioners need. 

These tools are more focused on helping individuals or teams manage their own information and processes, whereas Kaiya provides strategic, targeted insights grounded in proven change management frameworks. As a result, while Mem and Notion AI can enhance productivity, they do not offer the same level of tailored advice or actionable recommendations that Kaiya provides.

Task and project management tools:

Task and project management tools like Asana, Any.do, and BeeDone use AI to streamline workflows, prioritize tasks and track project progress. Asana’s AI helps optimize timelines and identify bottlenecks, Any.do focuses on time management and task prioritization, and BeeDone dynamically reprioritizes tasks based on changing deadlines. 

These tools excel at improving operational efficiency. However, they lack the specialized guidance needed for change management processes and workflows. Unlike these general-purpose tools, Kaiya provides strategic, change-specific insights and templates that help guide practitioners and teams through the change management process using Prosci’s research and methodology.

How to Take Your Change Management to the Next Level

With the vast array of AI tools available, many can assist with certain aspects of change management. However, there is one solution specifically designed to ensure the change management process reaches its full potential. Kaiya stands out as a game-changer in the field, offering exclusive, proprietary content, the ability to continuously learn, and seamless access to a suite of powerful Prosci tools. Its capability to customize advice to your unique needs sets it well above the rest.

Discover how Kaiya can transform your change management approach—watch our Kaiya demo today.